AI-Driven Document Authoring and Management

Smart Documents

TrustFlight Smart Documents is AI-powered document management software that centralizes aviation documentation with intelligent version control, automated governance, and secure oversight.

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The world’s first document authoring and management system built with AI from the ground up


Screenshot of the TrustFlight SmartSuite interface

Digital Documents

Create, edit, and distribute your documents within the TrustFlight ecosystem.

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Document Authoring

Eliminate silos within your organization by distributing documents through Centrik’s Documents module.

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Screenshot of the TrustFlight SmartSuite interface

Document Management

Document Storage + Retrieval, Version Control and Tracking, Effortless Distribution across all your Devices, Online and Offline HTML, PDF, and Word Reader

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AI Templates

Ask SmartDocs to generate aviation-specific document templates and structures for any kind of documentation or manual.

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AI Content Assist

Hit tab to skip repetitive typing with dynamic suggestions that can think ahead within the context of your operation.

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AI Assistant

Ask and receive answers to specific questions related to your documentation. Then, follow up for deeper insights.

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Structured digital authoring

Clearly organized smart documents with comprehensive metadata infrastructure that accelerates updates and enhances reliability. Each manual uses structured data to automatically track content relationships, dependencies, and version histories, enabling faster navigation and more confident editing. The intelligent organization system allows teams to quickly locate relevant sections, understand document hierarchies, and implement changes knowing that all connected materials will be properly updated.

Document authoring in TrustFlight Smart Documents software
A screen capture of the TrustFlight Smart Documents interface

Built-in collaboration and approval

Streamlined assignment, review, and approval workflows designed specifically for subject matter experts and technical teams. Automated routing ensures the right reviewers see relevant content, while real-time collaboration tools enable efficient feedback collection and resolution. Built-in approval chains maintain proper authorization controls and create comprehensive audit trails, reducing review cycles and ensuring documentation updates move smoothly from draft to publication.

Easy compliance and auditing


Integrated revision tracking, regulatory linking, and acknowledgement logging designed to simplify audits and strengthen compliance posture. Every document change is automatically tracked with detailed histories, while regulatory requirements are directly linked to relevant content sections for clear traceability. Employee acknowledgements and training records are logged and easily retrievable, creating comprehensive audit trails that demonstrate compliance efforts and satisfy regulatory inspection requirements.

An image of the Smart Documents interface

Interested in Smart Documents?

Use true AI capabilities with the newest All-In-One Document Management System built for aviation professionals that lets you edit, review, distribute and monitor your documents.

See Smart Documents in action

Talk to our Smart Documents specialists to see how we can elevate your aviation organization’s document management processes.

Frequently Asked Questions (FAQ)

Everything you need to know about implementation and customer support for all new Centrik 5 clients. Can’t find an answer you’re looking for? Please contact our team.

Most operators are live on Centrik within approximately three months, though timelines vary with the size and complexity of your operation. The most significant factor is the availability of your key personnel during configuration and training — the more engaged your post-holders are throughout the process, the smoother and faster your go-live will be.

Yes. Training is built into every implementation. We typically use a “train the trainer” approach: equipping your key post-holders as SMS/QMS Admins, who then roll training out across their teams. This builds lasting in-house expertise, and we tailor the programme to suit your operation.

Yes. Your team has ongoing access to e-learning directly from the Centrik dashboard, alongside guidance materials for day-to-day use. Live follow-up sessions are also available as paid add-ons, whether for a refresher or when onboarding new staff.

That depends on your preference. Many operators choose to start with a clean slate, while others migrate key records across, most commonly open safety cases. We’ll help you scope what needs to be transferred. Data migration can be complex depending on the format and volume of your records, so requirements are assessed on a case-by-case basis and may carry an additional cost.

Aviation doesn’t stop, and neither do we. Our Support team operates 24 hours a day, 365 days a year, wherever you are in the world.

Every support ticket you log is assessed by our intelligent ticketing system, trained on our product knowledge base, giving you an initial answer within 5 minutes. If you need more than that, or your ticket relates to a fault, you’ll be routed straight to a member of our team who’ll handle it in line with our Service Level Agreement.

Speak with an expert

Get in touch with TrustFlight to hear more about how our platform supports aerospace organisations through integrated safety intelligence and AI-driven innovation.