July 22, 2025

How to Upskill Effectively: Master SMS/QMS with TrustFlight Training

Enhance safety, compliance, and operational excellence through expert-led, tailored training programs.

In the evolving industry of modern aviation, upskilling effectively is a central investment in safety, compliance, and operational excellence. At TrustFlight, we understand that effective training isn’t a one-size-fits-all approach. That’s why our expert-led Training Department have developed an adept approach to providing organizations with the tools and confidence needed to master resilience and upskill teams with ease.

Maximise ROI from Day One

To ensure safety continuity and build capability where it matters most, it is first essential to identify the skills gap and the target audience in an organization. TrustFlight Training aims to pinpoint what specific competencies are required based on role, regulation, or evolving operational needs, enabling organizations to reduce the learning curve and avoid inefficiencies right from the start. Whether an organization is onboarding a new admin, safety manager or adapting to regulatory changes, this ensures training is targeted, relevant, and impactful.

Expert Led, Aviation Focused Safety Management

TrustFlight Training aims to align our approach not just with industry standards, but also with an organization's unique challenges and goals. Our aviation training is deeply rooted in aerospace expertise and experience understanding the intricacies of Centrik 5 QMS, ensuring each challenge faced by an organization is overcome with ease. We go beyond theory to ensure that learners can confidently apply principles in aviation Quality Management Systems (QMS) and Safety Management Systems (SMS) like Centrik =—used by over 200,000 aviation professionals worldwide.

By tailoring course content, pace, and focus to match individual or team-specific requirements, training becomes more engaging and results-driven. Our modular structure allows teams to focus on what’s most relevant, ensuring that participants gain both confidence and competence in key operational areas.

Upskilling effectively in high-performance and safety-critical aviation environments requires flexibility. Whether a team is distributed globally or working in high-demand conditions, TrustFlight offers:

  • Virtual classrooms for accessible, instructor-led sessions
  • In-person workshops for immersive, hands-on experiences
  • Blended learning to combine the best of both formats

This multi-channel approach means learning doesn’t have to stop due to scheduling constraints or resource limitations.

Ensure Safety Continuity

Effective upskilling isn’t just about absorbing information—it’s about retaining and applying it. TrustFlight Training is grounded in real-world scenarios that mirror operational realities for airlines, operators, MROs, and more. We draw on existing customer case studies that make complex concepts more accessible and memorable.

Ongoing outcome tracking and follow-up support are essential to ensure that knowledge translates into practice. TrustFlight’s training includes post-course guidance and performance tracking, giving teams the tools to maintain high standards over the long term.

Why TrustFlight Training?

Designed to address the evolving demands of modern aviation organizations, TrustFlight Training helps organizations maintain excellence and build resilient safety teams. Key Features of TrustFlight Training include:

  • Time Efficient Delivery
  • Streamline Time to Value
  • Reduce Administrative Overhead
  • Tailored to your Team

Driven by a team of industry experts, TrustFlight Training is led by Colin Harley and Jamie Cummins, safety training and customer experience professionals. Colin’s award-winning approach to training design—rooted in measurable outcomes—has led to significant improvements in both customer satisfaction and performance. Jamie Cummin’s background blends creative design with hands-on program leadership. From developing gamified training for over 5,000 employees to managing global technology initiatives, Jamie has a proven ability to deliver learning experiences that resonate across all levels of an organization.

Explore TrustFlight Training or contact training@trustflight.com to discuss a tailored programme that fits your needs.

Let's get started

Talk to our sales team to find out how you can transform your operation with our products and services.

Join the TrustFlight newsletter

Stay informed of aviation technology developments that could impact your operations.

Work email address
Receive our quarterly newsletter.
Receive product updates, customer case studies and webinar invites.